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Common problems for Battery
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‎09-09-2023 11:10 AM

HP Recommended
Operating System: Microsoft Windows 11

hello hope everyone is doing great,,i want to know about my battery perfomance so basically i bought my laptop

month ago and right now the design capacity is 41 WHr and full charge capacity is 42 WHr (100%) and the remaning capacity is 29 WHr i honestly dont know is my battery life is getting drained at a high pace or normal,so please can someone let me know is this good or not 

Category:
5 REPLIES 5

‎09-09-2023 11:12 AM

HP Recommended

When you do not identify your desktop or laptop PC, you tie our hands behind our backs. .

 

Help us to help you.


When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.


The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎09-09-2023 11:54 AM

HP Recommended

ok the system sku says  31X75EA#BH5

 

HOPE THIS IMAGE HELPS AS WELLScreenshot (2).png

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‎09-10-2023 10:24 AM

HP Recommended

It would have helped if you stated how much time elapsed before the current capacity dropped to 31 WHR.

Without that reference it is difficult to make a judgment call on the power usage.

 

You can invoke the Task Manager with Ctrl+Alt_Del to see which apps  and background processes are using the most power. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎09-16-2023 05:22 AM

HP Recommended

How can i know how much time elapsed before current capacity drops,can u Elobrate what info shud i right now give about my laptop battery so u can tell is my battery health draining at a high speed or low

 

thank you for ur cooperation 

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‎09-16-2023 01:01 PM

HP Recommended

Sure,

 

In the knowledgebase article at the link below,  there is a section where I explain how to use Windows built in Battery -Report. I wrote it about charging issues, but it applies to concerns about the battery as well.

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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