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HP Recommended
HP HP Laptop 15-da1013ny
Microsoft Windows 10 (64-bit)

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1 REPLY 1
HP Recommended

Hi @waseem00 

 

I don't see the born date for your battery in the data you provided. Normally when we see such a large discrepancy between design and current battery capacity, it means that the service life is nearing its end. I recommend that you have the main battery replaced with a new one. That should return your notebook to a useable mobile condition.



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