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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- battery problem

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03-29-2025 09:45 AM
@bittuKumar0033, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I can definitely help you with that!
Identify Your Laptop Model: Check the model number of your HP laptop. You can usually find this on the bottom of the laptop or in the battery compartment.
Purchase a Genuine HP Battery:
- Visit the HP Parts Store to find the correct battery for your model.
- Or you may visit the nearest HP authorized service center and get the correct battery from there. Please follow this link to find the nearest HP service center, HP® Service Center Locator - India | HP® Support
If you are looking for the steps to replace your HP laptop battery with an original one, please follow these,
Prepare Your Laptop:
- Shut down your laptop completely.
- Unplug the power adapter and remove any external devices.
Remove the Old Battery:
- Flip your laptop over and place it on a soft, clean surface.
- Remove any screws securing the back panel (you might need to remove rubber feet covering the screws).
- Carefully pry open the back panel using a plastic tool to avoid damage.
- Disconnect the old battery from the system board and remove it.
Install the New Battery:
- Place the new battery in the compartment and reconnect it to the system board.
- Secure the battery with screws if necessary.
- Reattach the back panel and secure it with screws.
Test the New Battery:
- Power on your laptop and check if the new battery is recognized and charging properly.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support