• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-10-2023 08:59 AM

HP Recommended
Product: HP Notebook - 14-df0013ds

I want to know if I can run laptop without battery & how to get info from my laptop before it dies?

Category:
2 REPLIES 2

‎11-10-2023 10:45 AM

HP Recommended

@LindaInez 

 

It does not have RTC (or CMOS) battery therefore it needs available power source in this case its main battery. W/O battery, the RTC may be out of sync and machine may give error at boot time.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-10-2023 01:21 PM

HP Recommended

I am not very good with my laptop, it`s my 1st & I kinda just taught myself. I don`t know what RTC or CMOS means. It`s model # 5FP63UA HP Laptop14-DF0013DS & it`s 5 years old so I don`t know how much longer it will work. I can`t find a batterry for it because I don`t know the part #. I can`t get another warranty from HP because of the age of it. Help!!!!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.