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HP Recommended
Microsoft Windows 10 (64-bit)

Dear HP community, 

 

unfortunatelly the battery from my lapton HP Notebook 15s-fq1251ng is not performing well anymore. 

I would like to find a replacement, but there is none in the HP replacement webpage.

 

Would you share the part number of the original or compatible parts?

 

Thanks,

 

2 REPLIES 2
HP Recommended

Hello, 

 

Is there any support that HP can provide to solve my questions?

 

Is it possible to share the part number of the original or compatible parts for the battery in an HP Notebook 15s-fq1251ng?

 

BR,

 

HP Recommended

Hi@VicentCB,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Battery issues with the HP Notebook.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Run the HP Battery check/test from HP support assistant. 

The Battery type is 3-cell, 41 Wh Li-ion. You can visit the HP Parts Surfer to order the part and to get the part number of the battery. Please click link

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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