• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-19-2020 01:58 PM

HP Recommended
Product: hp notebook laptop SGR 641 JZ
Operating System: Microsoft Windows 10 (64-bit)

In need to replace my battery for my HP NOTEBOOK-15-AY022NA[ENERGY STAR]

Can any kind person help me if I can get it from the HP store or is it the case of a supplier in the U.K. you can point me towards ;

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2020 09:14 AM

HP Recommended

Hello Huffer 

I have ordered the battery replacement today on Amazon and  will reply once received if this issue is resolved

Thanks bobo 12

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-19-2020 02:13 PM

HP Recommended

Battery
4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001

 

HP will not likely still have this for sale. 

 

Genuine HP in UK:

 

https://www.amazon.co.uk/HP-N2L85AA-HS04041-Laptop-Battery/dp/B0111M7SD2/ref=sr_1_30?keywords=807957...

 

This is a tradional clip-in-out battery so no need for instructions. Post back with any more questions and please accept as solution if this is the info you needed.  

Was this reply helpful? Yes No

‎01-28-2020 09:14 AM

HP Recommended

Hello Huffer 

I have ordered the battery replacement today on Amazon and  will reply once received if this issue is resolved

Thanks bobo 12

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.