battery rules for charging

[massimoeanna]

I puchased a notebook HP Pavilion 15-au013nl few days ago, and  I wish to know how to manage the battery : as I use it mostly at home, should  I always keep the charger attached, or use my notebook without charging it until the battery is discharged ?  Thank you.

[DavidSMP · Accepted solution]

Hi @ massimoeanna,

Thanks for stopping by the HP Support Forums! 🙂 Good day. Hope you are doing well. I understand that you require information about enhancing the battery life and usage. It will be a genuine pleasure to assist you here. 🙂

You are a valued HP customer and we appreciate you greatly for doing business with HP. I have reviewed the situation and it is paramount that we address your issue. Thank you for giving us the privilege to assist you on this platform. 🙂 Excellent research , brilliant troubleshooting and diagnosis were done before posting your query. Kudos to you for that. 🙂

Please remember these points.

• When the computer is plugged in and the being used on AC power there is no cause for concern.
• But when you use the unit on battery standby please ensure to drain the battery down to lower than 15% before connecting it to the charger again for it to charge. Always ensure that the battery charges completely before using it on standby.
• The battery has a standard life cycle of a standard number of charges and discharges.
• With each charge and discharge, the life cycle of the battery diminishes. That is why it is always suggested to drain the battery down completely before charging it again.
• Please update the bios and chipset drivers from this link: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/10862158/model/121...
• Please calibrate the battery from this link: http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/10862158/model/12152441/docume...
• You don’t need to run battery diagnostics. Please calibrate the battery only.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you .:)

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.  🙂

Take care now and have a splendid week ahead. 🙂

Happy holidays to you and your family:)  Take care.:)

[massimoeanna]

Thank you very much. Very useful !