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HP Pavilion x360 - 15-br001la
Microsoft Windows 10 (64-bit)

I have a HP Pavilion x360 - 15-br001la, ProductNumber: 1GR10LA, and I need the model and part number of the battery, because I dont have it phisically, and a need to get it.

THKS.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

please read my previous message and there you will see the product number, no battery model is available search by product number

 

Battery (3-cell, 48-WHr, 4.2-AHr, Li-ion) 916812-855

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

5 REPLIES 5
HP Recommended

Hi @JaLEJANDROv

 

The part number is as follows, use that part number in an internet search engine to find a reseller

 

Battery (3-cell, 48-WHr, 4.2-AHr, Li-ion) 916812-855

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Thanks Resistencia... can you tell wich is the model of the battery, pls.

Thanks.

HP Recommended

please read my previous message and there you will see the product number, no battery model is available search by product number

 

Battery (3-cell, 48-WHr, 4.2-AHr, Li-ion) 916812-855

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

thanks a lot

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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