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‎12-21-2020 02:44 AM - edited ‎12-21-2020 02:46 AM

HP Recommended

im having the same error when i plug in my insignia Bluetooth adaptor it says "driver is unavailable".

 

im just upgraded to windows 10, and downloaded and ran the sp75330.exe file but no luck.  And using a HP pavilion desktop 

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‎01-24-2021 03:55 PM

HP Recommended

Hello,

 

None of the solutions posted by anyone worked. No matter what Broadcom driver package I installed and tried to manually install for my Insignia bluetooth adapter driver bcm20702a0, nothing worked as the device couldn't start. What worked in the end was downloading the micro size usb to bluetooth dongle driver .cab file from Microsoft Update Catalog (should be the first one in the list). Extract it to a folder using 7-zip or something else, then right-click the inf file and select Install. It seems to install additional things automatically and now if you look at Device Manager you should see working Bluetooth devices, or at least it worked for me on my old machine.

 

Hope this helps.

 

Windows 10 latest

HP Compaq Elite 8300 SFF

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‎02-09-2021 11:53 AM

HP Recommended

I purchased the insignia bluetooth adapter, then downloaded the bcm20202a0 driver from the HP website.  I rebooted, but the driver still doesn't show up in the control panel and the bluetooth doesn't work.

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‎02-09-2021 12:14 PM

HP Recommended
@JES12 wrote:

I purchased the insignia bluetooth adapter, then downloaded the bcm20202a0 driver from the HP website. .

@JES12 

 

You bought one product ans install driver from a different product. This is not going to work. You need to install driver for insignia bluetooth adapter.

 

Regards

BH
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