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‎09-15-2024 03:32 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-xd0000 (758R0AV)
Operating System: Microsoft Windows 11

recently my display was replaced ,due to that my display bezel was damaged and they informed me that there is case created for that . Then i recently had a call that case was created and further no action was taken for past week  

Category:
1 REPLY 1

‎09-17-2024 11:11 AM

HP Recommended

Hi @Adhithya7 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Raj 

HP Support

Raj2111
I am an HP Employee

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