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HP Recommended
hp compaq 6730b (energy star)
Microsoft Windows 10 (32-bit)

hello, 

 im using  hp elite 6730b , and would like to use the fingerprint sensor but i cant faind the  validity sensor and biometric drivers ,...would real appriciate your support 

 

6 REPLIES 6
HP Recommended

@msakhala

 

Did you upgrade/downgrade your machine ? Please try the following driver

 

   https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

Regards.

BH
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HP Recommended

Hi, @msakhala

 

Your notebook does not have the validity sensor hardware.

 

It uses the AuthenTec fingerprint sensor hardare, and you should be able to use the W7 driver...

 

https://ftp.hp.com/pub/softpaq/sp47501-48000/sp47728.exe

 

If you plan to use the fingerprint sensor to log into windows, you can try this W10 version of the Client Security Manager software which superceded the ProtectTools software.

 

8.3.17.2042 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

HP Recommended

had upgraded it from windows 7 to windows 10 about a year ago ...the finger print sensor was never used its the first time that i am attempting to use it.  

 

i have installed the driver sp47728  ...but the sensor is not detected by Hp client security 

HP Recommended
had upgraded it from w7 to w10 about a year a go ...the finger print sensor has never been used before its my first time trying to use it ,, i have tried installing the driver sp47728 that you have provided but it does not work , the sensor is not detected by Hp client security
HP Recommended

 

had upgraded it from w7 to w10 about a year a go ...the finger print sensor has never been used before its my first time trying to use it ,, i have tried installing the driver sp47728 that you have provided but it does not work , the sensor is not detected by Hp client security

HP Recommended

Then the notebook's fingerprint sensor hardware is too old to work on W10.

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