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‎01-23-2022 02:27 PM

HP Recommended
Product: HP Pavilion - 15z-cw100 CTO
Operating System: Microsoft Windows 10 (64-bit)

after a bios update, the computer would get stuck updating it, whenever the update was completed, it would restart and try to update again. we cannot locate the bios chip or cemos battery.

Category:
3 REPLIES 3

‎01-23-2022 02:33 PM

HP Recommended

Hello @sniffish 
Restore the bios and for this you can follow the instructions in the following video:
https://www.youtube.com/watch?v=qpiGUojtr3E

Another option:
https://www.youtube.com/watch?v=zjAZ0DTX3aI

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Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support
Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support
youtube.com/watch?v=zjAZ0DTX3aI
In this video, we will learn how to restore the BIOS on HP Notebooks using a recovery flash drive. Follow the steps in this video to create a recovery flash drive and then restore BIOS using this drive. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP
2 people found this reply helpful
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‎01-23-2022 03:19 PM

HP Recommended

thank you! i'll check that out

1 person found this reply helpful
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‎02-07-2022 08:10 AM

HP Recommended

Same thing happened to me, if it is under warranty they will swap out the motherboard otherwise they will charge $450 to fix it.

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