bios

[newest_user2]

Hello,

I want to give an additional information about the two problems that I mentioned on my previous post.

I used a windows 11 22H2 upgrade compatibility software  to see  if there are any issues about windows 11 . This sofware confirmed my doubts about hp laptop's  BIOS or namely "system firmware"  problem.  This software confirmed that  my victus laptop cannot  install  the  windows 11 22H2 upgrade.  Here  are  the  results:

Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48
SetupDiag version: 1.6.2107.27002
System Information:
Machine Name = FLOWER
Manufacturer = HP
Model = Victus by HP Laptop 16-d1xxx
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20220824000000.000000+000
BiosVendor = F.10
BiosVersion = F.10
HostOSVersion =
HostOSBuildString = 22000.1.amd64fre.co_release.210604-1628
TargetOSBuildString = 10.0.22621.963 (ni_release_svc_prod1.221201-1946)
HostOSLanguageId =
HostOSEdition = CoreSingleLanguage
RegisteredAV = ESET Security
FilterDrivers = FileInfo
UpgradeStartTime = 14.12.2022 17:12:26
UpgradeEndTime = 14.12.2022 17:54:17
UpgradeElapsedTime = 00:41:51
CV = lN+EwCsnjU25O9b6
ReportId = 997706BE-9C66-47E9-9824-E3FD0FCF4B59

Error: SetupDiag reports rollback failure found.
Last Phase = Safe OS
Last Operation = Apply Drivers
Error = 0x80070002-0x20007
LogEntry: 2022-12-14 17:54:17, Error DISM DISM Driver Manager: PID=1872 TID=1900 Failed to import driver package 'C:\Windows\System32\DriverStore\FileRepository\systemfirmware.inf_amd64_b1341e2dad54ef7b\systemfirmware.inf'. - CDmiDriverStore::Import(hr:0x80070002)

Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

Last Setup Phase:
Phase Name: Safe OS
Phase Started: 14.12.2022 17:52:44
Phase Ended: 1.01.0001 00:00:00
Phase Time Delta: 00:00:00
Completed Successfully? False

Last Setup Operation:
Operation Name: Apply Drivers
Operation Started: 14.12.2022 17:52:59
Operation Ended: 1.01.0001 00:00:00
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False

 And I am even sure that the  BIOS update "version F.10"  that I  mentioned before caused this to happen. Also, this BIOS  update caused intel 12500h processor not to reach at its full speed anymore. All diagnostics softwares including Intel Xtreme Tuning Utility and Hp Omen Gaming hub (in "system vitals" tab) validates the same thing. According to intel XTU system information tab, this laptop's intel 12500h processor has a maximum performace core  "active speed, proposed speed" of only 4200Mhz(or 4.2Ghz) in all  circumstances.  By the way,  I didn't make any dangerous changes related with processor, ram,gpu etc when using this program. I only used intel XTU software just to read the processor core speed values.  This software has a detailed  system information tab - I only read these values and decided to contact HP support.