blue death screen with code: memory management error

[FrankMaf]

I was stupid enough to buy an HP envy 360 m6 convertible despite all the advices not to due its poor quality and frequent graphics problems

I am now having the blue screen of death every time I play any video or youtube. I know that my Graphics card has failed to work as expected.

but the problem is

does this "esteemed company" provide any spare parts or support on how to replace or fix its products or should I just throw my piece of trash laptop in garbage and buy a real laptop of decent quality.

I threw an Hp before due to graphics problem and know these tbings can be a pain in the .... in this regards.

I am asking users not employees of the company.

I`, tired of delusive so called support.

thanks for help.

[Dragon-Fur]

@FrankMaf 

This is an error that has been around for a very long time (years) - as long as Windows 10, in fact.

The issue might happen on all major computer brands.

Ranting: 

• Allowed within the "rules" but not necessarily popular - we are, after all, volunteers
• Taking on someone (like yourself) who is obviously "mad at HP" can be challenging - some Experts won't bother.

That said, you have a right to vent your opinions as long as they adhere to the Rules of Participation

Thanks for understanding.

I can offer the following limited assistance...

This general product series was introduced in 2016

Results for "HP ENVY x360 m6 Convertible PC series" (5)

There are five model categories in the series

The fix depends on the underlying cause of the problem.

For example,

• The problem could be an actual hardware issue for which you can run hardware diagnostics.
• The problem might be the result of a driver that  needs an update (less likely on a four year old computer though a driver might need to be reinstalled) - available drivers for your Operating System and version are found in your computer's website support in category Software and Drivers
• The error might be the result of a recent Windows Update that left things in a tangle.
• The error might be the result of File System corruption in Windows.  Sometimes running sfc /scannow can uncover and repair file system errors.

This example article covers a bit of what you want to know.  Were I you, I would certainly ignore all efforts to get you to download their software - that bit aside, there is good information in the content.

How To Fix Windows 10 Memory Management Error Blue Screen

If you dislike the example, there are a many choices on the 'net - search for

blue screen memory management windows 10

Run Component Tests – How to

Contributed by  Wes_notebooks 

Testing for Hardware Failures

HP Document

HP PCs and Tablets - About UEFI and the Startup Menu

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

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