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- blue screen error in a new laptop

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06-28-2025
12:12 AM
- last edited on
06-29-2025
07:30 AM
by
Irfan_06
product name HP15.6 INCH LAPTOP 15-e20000(2J4V9AC)
SERIAL NUMBER: Removed
I faced bluescreen error in my new laptop then I give the Laptop to the hp service center which is located at Madurai they are not respond properly
06-29-2025 02:05 PM
Hi @shafa2
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.
I'm sending you a private message to guide you on the next steps.
To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.
If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.
Take care and have a great day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!