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CND447BG70
Microsoft Windows 10 (64-bit)

Hi, I've notebook from hp and want it's bluetooth drivers when i click on downloads it says device is out of life so i couldn't get driver kindly help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @bluebanter 

 

The parts list for your PC indicates that it comes with a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

HP PartSurfer

 

That model Bluetooth adapter does not work on the newer builds of W10.

 

Here is the link to the only W10 driver ever released for the Ralink Bluetooth.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe 

 

Unfortunately, you will discover that it won't work.

 

You have two options:

 

1. Purchase a USB Bluetooth adapter.

 

2. Replace the Ralink Wi-Fi card with this model where the Wi-Fi and Bluetooth work on all versions/builds of W10:

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP part # 753077-001

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure:

 

c04409502.pdf

View solution in original post

5 REPLIES 5
HP Recommended

Type your Bluetooth driver hardware ID in the Microsoft Update Catalog search box.
If the list of drivers that comes out in the Microsoft Update Catalog does not match your OS version, try using third-party software such as Driver Easy Pro or CCleaner Professional Edition.

 

I'm sure you already know how to find out the hardware ID.

 

Screenshot 2025-03-23 212200.png

 

 

HP Recommended

Hi, @bluebanter 

 

The parts list for your PC indicates that it comes with a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

HP PartSurfer

 

That model Bluetooth adapter does not work on the newer builds of W10.

 

Here is the link to the only W10 driver ever released for the Ralink Bluetooth.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe 

 

Unfortunately, you will discover that it won't work.

 

You have two options:

 

1. Purchase a USB Bluetooth adapter.

 

2. Replace the Ralink Wi-Fi card with this model where the Wi-Fi and Bluetooth work on all versions/builds of W10:

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP part # 753077-001

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure:

 

c04409502.pdf

HP Recommended

Thanks for responding.

HP Recommended

Thankyou for responding.

HP Recommended

You're very welcome.

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