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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- bottom and top metal cover
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08-22-2019 10:31 AM
hi guys
recently my laptop felt down and some damage happen to it
i wanna change the bottom and top metal case ,
there is between the keyboard and screen a pieces of plastic felt inside the laptop .( not sure )
my question is where i can buy these parts online knowing that im living jordan middle east ?
here is some pics .
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Accepted Solutions
08-25-2019 01:15 PM
Thank you for posting your query on HP Community,
As the issue occurred after an accident (such as dropping it on the floor, etc.) there would be a additional charges to get the computer repaired via HP service centers.
In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook.
If you wish to replace it at your own,you can use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).
Alternatively, you can contact our HP support team for further assistance.
HP support team can be reached on this link.
Let me know if you need any further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Jeet_Singh
I am an HP Employee
08-25-2019 01:15 PM
Thank you for posting your query on HP Community,
As the issue occurred after an accident (such as dropping it on the floor, etc.) there would be a additional charges to get the computer repaired via HP service centers.
In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook.
If you wish to replace it at your own,you can use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).
Alternatively, you can contact our HP support team for further assistance.
HP support team can be reached on this link.
Let me know if you need any further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Jeet_Singh
I am an HP Employee