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Example: Pavilion 15-cc183cl
Microsoft Windows 10 (64-bit)

hi guys 

recently my laptop felt down and some damage happen to it 

i wanna change the bottom and top metal case ,

there is between the keyboard and screen a pieces of plastic felt inside the laptop .( not sure ) 

my question is where i can buy these parts online knowing that im  living jordan middle east ? 

here is some pics .IMG-20190822-WA0000.jpegIMG-20190822-WA0002.jpegIMG-20190822-WA0005.jpegIMG-20190822-WA0007.jpegIMG-20190822-WA0009.jpegIMG-20190822-WA0016.jpegIMG-20190822-WA0020.jpegIMG-20190822-WA0022.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ayman7,

 

Thank you for posting your query on HP Community,

 

As the issue occurred after an accident (such as dropping it on the floor, etc.) there would be a additional charges to get the computer repaired via HP service centers. 

 

In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook.

 

If you wish to replace it at your own,you can  use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).

 

Alternatively, you can contact our HP support team for further assistance. 

 

HP support team can be reached on this link.

 

Let me know if you need any further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@ayman7,

 

Thank you for posting your query on HP Community,

 

As the issue occurred after an accident (such as dropping it on the floor, etc.) there would be a additional charges to get the computer repaired via HP service centers. 

 

In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook.

 

If you wish to replace it at your own,you can  use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).

 

Alternatively, you can contact our HP support team for further assistance. 

 

HP support team can be reached on this link.

 

Let me know if you need any further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

HP Recommended

thanks alot 

but there is a problem 

i dont know the parts name that i want to replace 

when i search its give me serial num for the parts without any images

 

HP Recommended

@ayman7

 

I'd suggest you talk to the HP Support Team in your region regarding this issue. 

 

Thanks! 

Asmita
I am an HP Employee

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