broken hinge ..... normal use. seeing many posts. shouldn't there be a recall as this is common

[sndbggr14]

broken hinge on right side now spit out a bolt... i have read about many posts of the same issue.

should the manufacturer stand behind their product better. clearly a design flaw as this laptop gets very gentle infrequent use. what to do next.... unhappy

[Raj_05]

Hi @sndbggr14,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support