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‎08-29-2024 07:35 PM

HP Recommended
Product: hp envy x360

bought my hp envy x360 around december 2020. i went to check on it in my room and i noticed that the left hinge of my device is broken and im incapable of closing my laptop. im pretty disappointed and im not sure how and when this problem can be fixed. hoping for an answer soon.

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1 REPLY 1

‎08-30-2024 02:13 PM

HP Recommended

Hello @n_y1972- , how are you ?

 

Due to a failure involving the aesthetics of the equipment in which the hinge is damaged.

See if the Assistants below can help you

 

HP® Service Center Locator - United States | HP® Support

 

Best Regards

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