button <> on the keyboard doesn't work

[morenab]

hi everyone, yesterday i bought a laptop HP Gaming Pavilion - 15-cx0007nl; the <> button, usually on the left of the keyboard, is on the right, close to the alt+gr button, and it is ok, i can work with that, but the problem is it doesn't seem to work at all!

i tried to look at the keyboard setup, but there's nothing that lock that button to work (if you're wondering, i wrote the symbols with the alt+060 and alt+062 code)

looks like all the other buttons on my keyboard work properly, but that one: any solution?

thank you in advance

[Raj1788 · Accepted solution]

@morenab

Thank you for joining the HP Support Community

Let's update the BIOS update using this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-pavilion-gaming-15-cx0000-laptop-pc/20...

If the issue persists, Here is a related case in a forum that has helped in resolving the issue.

Click on this link: https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/The-greater-than-less-than-sign...

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[morenab]

updating the bios was enough and now my button works properly, thank you for your help 🙂

[Raj1788]

@morenab

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

Take care now and do have a great week ahead.

:)Cheers:)