• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-20-2021 01:27 PM

HP Recommended
Operating System: Microsoft Windows 10 IOT

Hi, I have an HP pavilion 15 notebook, I have bought it in 2015  & its serial number is      6CC446DT1R      battery number 756743-001

My battery didn’t work 1 year ago.

I want to buy or replace  it with a new one

And I can’t find it on   https://parts.hp.com/

but I find a part with the number  756746-001  & I don't know is it suitable for my laptop or not ?!!

So, can you help me, please?

from where can I get a new one and how to know which battery is suitable for my laptop?

Category:
1 REPLY 1

‎10-20-2021 02:18 PM

HP Recommended

We need the full model number of the laptop. HP will not have batteries on 6 year old models any more in the parts store so you are going to need to buy from a third party vendor. As so:

 

https://www.amazon.it/Green-Standard-Batteria-Portatile-Pavilion/dp/B06VSV4J5G/ref=sr_1_2_sspa?__mk_...

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.