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- caddy is not detecting in Windows 10

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11-10-2023 12:36 PM
I have replace my hdd to sdd and use a caddy for hdd.. and install windows 10 on ssd which is now in motherboard of my laptop...
when i boot my laptop. first it read from caddy then stuck on startup because i have formatted the hhd windows patrician (Local **bleep** c) using my friend laptop with same caddy...
and its shows hdd and ssd in bios but not in Create and Remove Patrician...
I have all the thing on Hp support community ..Updating all drivers using Windows updates, Hp Support Assistance. device manager....
as i said earlier i have check the hdd and caddy on my friends Laptop.. It Works Excellent...
I need your help to solve ....
1: Make ssd as Primary boot
2: Make Hdd caddy visible on windows
Thank You Alll
11-13-2023 07:28 AM
Hi @minho009 ,
Welcome to the HP Support Community.
I'd like to help!
This might require one-on-one interaction to fix the issue.
As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out.
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee