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- Notebooks
- Notebook Hardware and Upgrade Questions
- calibrate battery

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Common problems for Battery
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03-23-2023 12:43 PM
Product: HP Notebook 15-dy1018ca
Operating System: Microsoft Windows 10 (64-bit)
A new battery was installed by the vendor, but they told me to calibrate it myself. I followed the in structions until I gort to "restart..press ESC" This did nothing. I proceeded to select F2 System Diags and nothing showed up. I'm stumped! And the battery doesn't hold a charge as it should.
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