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‎04-14-2025 01:35 PM

HP Recommended
Operating System: Microsoft Windows 11

My hp elitebook's camera seems covered by a white object. I am unable to use the camera. How do I correct this?

I have actually used the camera for the past few weeks with no obstruction until I tried to sign-in with my face-id this morning and was unable to because of the white film over it. 

1 REPLY 1

‎04-14-2025 09:27 PM

HP Recommended

@Ayooluwa12 

 

Someone may trick you to cover the camera. Your machine may have a lens cover (similar to normal cameras) the web cam Please check and slide it to left (or right) to open the lens. By the way, what is your machine ?

 

Regards.

BH
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