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Message 1 of 2
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camera doesn't work, imaging device not found in device manager.

HP Recommended
Notebook-15-bs579tx
Microsoft Windows 10 (64-bit)

I Have been Using my laptop for the past 3 years , one day i noticed that my camera doesn't work, and it shows ,  

error code: 0xA00F4244<NoCamerasAreAttached> 

I have searched through the web and found a video saying that try scanning for hardware changes in device manager even it 

doesn't work , some video suggested to install 260 ci WIA driver, from from add legacy hardware , unfortunately my pc doesn't 

show up Kyocera , instead it only showed microsoft as my manufacturer. Can somebody Help me solve it ?

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@srikrishna3 Welcome to HP Community!

 

I understand that you are getting a 0xA00F4244 error.

 

Do not worry. I will try to fix the issue.

 

Let's try these steps -

 

Step 1 Re-install the drivers -

 

1) In Windows, search for and open Device Manager.
2) Expand the Imaging Devices.
3) Right-click on the HP Webcam and select Uninstall.
4) Confirm the uninstallation.
5) Restart the computer to reinstall the Webcam driver.

 

Step 2 Run the Windows app troubleshooter -

 

1) Press Windows key + I to open the Settings app.
2) Choose Update & security.
3) Select Troubleshoot from the left pane.
4) Scroll to the bottom and click on Windows Store Apps.
5) Click on the Run the troubleshooter button.

 

If the issue still persists, try updating the computer -

 

Step 3 Windows Updates troubleshooter - 

 

Click on this link to run Windows Updates troubleshooter.

 

Step 4 Windows Updates - 

 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Step 5 HP Support Assistant Updates - 

 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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