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02-12-2023 02:08 PM
Hi:
Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.
HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide
If you want to experiment with 2 x 16 GB of memory you can do this to see if it might be possible:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
You can install DDR4-3200 memory, but it will only run at 2133 MHz because that is as fast as your notebook's processor can run the memory at.