• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15q-BU008TX
Microsoft Windows 10 (64-bit)
I am willing to buy hp 15q-BU008TX.. it having a 4GB of ram ... Can i upgrade it to 8GB ? As i have read it only having a 1 DIMM memory slot, do i have to change the total 4GB ram and buy another 8GB to replace it or just insert additional 4GB to make it 8GB... and what is the expandable memory size of this laptop. . ? Thanks in advance
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here's the Service Manual:

 

Manual

 

See p. 2. 

 

You have a 6th gen i3 and UMA video so you have 2 slots and the max memory is 2 x 8 or 16 gigs of DDR4-2400 SO-DIMM.

 

Pages 47-55 show how to get the back cover off and get to the memory slots. 

 

Personally I would recommend buying another 4 gig module so you have 8 gigs and it runs in dual channel mode. You will get a much bigger improvement/dollar spent than going to 16 gigs but if you have to max it out I understand. 

 

4-GB 862397-855

 

 

https://www.amazon.com/Samsung-PC4-19200-2400MHz-SODIMM-M471A5143EB1-CRC/dp/B074P5VNC3/ref=sr_1_2?ie...

 

https://www.amazon.com/Crucial-PC4-19200-Unbuffered-SODIMM-260-Pin/dp/B019FRDAY6/ref=sr_1_6?ie=UTF8&...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

View solution in original post

4 REPLIES 4
HP Recommended

Here's the Service Manual:

 

Manual

 

See p. 2. 

 

You have a 6th gen i3 and UMA video so you have 2 slots and the max memory is 2 x 8 or 16 gigs of DDR4-2400 SO-DIMM.

 

Pages 47-55 show how to get the back cover off and get to the memory slots. 

 

Personally I would recommend buying another 4 gig module so you have 8 gigs and it runs in dual channel mode. You will get a much bigger improvement/dollar spent than going to 16 gigs but if you have to max it out I understand. 

 

4-GB 862397-855

 

 

https://www.amazon.com/Samsung-PC4-19200-2400MHz-SODIMM-M471A5143EB1-CRC/dp/B074P5VNC3/ref=sr_1_2?ie...

 

https://www.amazon.com/Crucial-PC4-19200-Unbuffered-SODIMM-260-Pin/dp/B019FRDAY6/ref=sr_1_6?ie=UTF8&...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

HP Recommended
Thank you so much sir for you response
HP Recommended

Hi,

 

I also brought HP 15q-BU008TX Laptop and I want to upgrade RAM to 8 GB hence I ordered this Crucial RAM from Amazon what you recommend.

 

When I went to HP service center for install this RAM they are denied to install this RAM and told that this is not HP certified RAM.

 

Please suggest me now what should I do?

 

 

Thanks

 

HP Recommended

I never told you HP would install it for you. If you want HP to do it they will supply the memory at great cost. When you ask to buy a part I assume you are going to install it yourself or find a local shop who will do it for you. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.