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‎01-10-2019 04:41 PM

HP Recommended
Product: HP spectre x360 13-ac00XX
Operating System: Microsoft Windows 10 (64-bit)

Can I upgrade the RAM?

21 people had the same question
5 REPLIES 5

‎01-11-2019 06:16 PM

HP Recommended

@saga212

 

Good Day. A warm welcome to the HP community.

 

I reviewed the case regarding the questions about memory upgrade.

 

I will be delighted to assist you here. 

 

Please let me know the product number of the memory upgrade to assist you further with relevant steps.

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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‎01-12-2019 04:57 AM

HP Recommended

Hi,

It is not possible to upgrade the RAM in your notebook as it is onboard which means it is integrated on the motherboard (soldered) and there are no slots for possible upgrade.

page 1 of service manual:

http://h10032.www1.hp.com/ctg/Manual/c05357578

 

Hope it helps,

David

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‎06-13-2019 07:05 PM

HP Recommended

I have

 

Intel core i7 - 5500U  CPU 2.40 GHz

Device ID  -  EB9F2490-1ABF-411F-9FD2-1ED5B4EA8064

Product ID  -  00326-10000-00000-AA326

 

I upgraded my hard drive from 128 to 512 gig.

I would like to know if I can change the 8gig ram chip to a higher chip, 16 or 32?

1 person found this reply helpful
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‎06-13-2019 07:07 PM

HP Recommended

would it be possible to unsolder the ram chip and replace it with a 16 or 32 gig chip?

 

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‎06-14-2019 02:38 AM

HP Recommended

Hi @cbenge 

If you have the same model. It is not possible to replace the RAM chip, as it is not only a chip, there are many controllers and the whole subsytem along with it.

 

Regards,

David

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