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‎08-28-2021 09:38 PM

HP Recommended
Product: HP Laptop 14-dq0xxx
Operating System: Microsoft Windows 10 (64-bit)

my storage is already full and i have an old hdd 60gb dravie and i don't know if i can add it to my lap top or no

Category:
5 REPLIES 5

‎08-28-2021 09:47 PM

HP Recommended

@walillwa3r 

 

What is your HP Laptop 14-dq0xxx  ?  The series only supports single storage options, you can't add more. But to be sure, I need to know EXACTLY what is your machine ?  Please use the following way to find out the model/product of your machine


                  https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎08-28-2021 09:53 PM

HP Recommended

Product number: 20J08UA#ABA      Serial number: 5CD1222DYN

it have 64gbnemmc and i wanted to know if there is a place to add a hard drive

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‎08-28-2021 10:20 PM

HP Recommended

@walillwa3r 

 

Your machine actually is an HP Laptop 14-dq0002dx, its specs

 

          https://support.hp.com/au-en/document/c06926741

 

which shows it only has 64 GB eMMC. It does not support dual storage therefore you can NOT add anything.

 

Regards.

BH
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‎08-29-2021 06:28 AM

HP Recommended

is there any other way i can expand my storage with?

 

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‎08-29-2021 02:59 PM

HP Recommended

@walillwa3r 

 

Your machine should have a Card reader. You can use 512GB card and use it to keep your data/files.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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