-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Can't find a manual online nor a teardown video on youtube. However, Crucial lists the max memory as 32 gigs or 2 x 16 gig DDR4-3200 SO-DIMM.
HP Recommended
We need the precise model number to answer.
How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes
The CD/DVD drive can be replaced with a caddy that will hold a SATA HDD or SSD. I don't encourage this as the disk you put in the "optical" caddy will not perform very well. But it will do plain bulk storage of files and you likely are not using the DVD drive anyway.
2
0
0
HP Recommended
HP Recommended
Can't find a manual online nor a teardown video on youtube. However, Crucial lists the max memory as 32 gigs or 2 x 16 gig DDR4-3200 SO-DIMM.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community