can i istal windows 10 64bit on HP Pavilion dv7-6b20em

[blackwolf9]

hi i instal on HP Pavilion dv7-6b20em windows 11 64bit but i have problem with camera driver so i ask if somebody put windows 10 64bit and camera working normaly

[Huffer]

Probably thousands of people, yes. Can you perhaps describe the camera problem a bit more so we can help troubleshoot it? Where did you get whatever driver you are using?

[blackwolf9]

i download driver from hp suport site

https://support.hp.com/si-en/drivers/selfservice/hp-pavilion-dv7-entertainment-notebook-pc-series/51...

[Paul_Tikkanen]

Hi, @blackwolf9 

Generally, the notebooks with the AMD/Intel switchable graphics adapters such as yours, have problems with the switchable graphics adapters not working because there are no W10 drivers for any of the hardware.

Regarding the webcam...the only suggestion I can offer would be to see if the W8.1 camera driver directly from Realtek works.

PC Camera Controller > USB 2.0 Interface Software - REALTEK

Another driver you can experiment with is the HP universal camera driver for W10...

This package contains an HP Universal Camera Driver to support the integrated webcams for supported notebook models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe 

[blackwolf9]

ok thanks for help but i have another question windows 11 driver camera  i use from windows 10 but doesnt work

[Paul_Tikkanen]

You're very welcome.

If neither of the camera drivers I posted for you worked, unfortunately, I don't have any other ideas for you to try.

[blackwolf9 · Accepted solution]

thank you maybe i must install windows 10 .