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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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The Service Manual lists 8 gb (2 x 4) of DDR3L-1600 SO-DIMM as the max. Have seen some users report 16 gb works with the Intel Quad Core processors. You can check the max memory capacity of the motherboard with a command line inquiry as stated here:
https://www.technewstoday.com/maximum-ram-capacity/
HP notebooks with the Intel Core first gen CPUs are notoriously finicky about memory. Has to be low density dual rank configuration modules and has to be stock OEM like SK Hynix modules.
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