10-19-2019 06:16 PM
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 4 GB DDR4-2133 SDRAM (1 x 4 GB) installed on the PC.
Click here: http://h10032.www1.hp.com/ctg/Manual/c06147959 to know more about Memory ( 2 Chapter 1 Product description )
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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