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- can't find the boot device (hard disk 3F0)

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07-09-2025 05:44 PM
When I turn on my desktop computer, I get the message that it can't find the boot device (hard disk 3F0). In the System diagnostics, when I press F2 and do quick hard drive check and
When the diagnostic finishes, the following error appears:
Testing Drive:1
SMART Check: PASSED
Short DST: FAILED
Failure ID: UOF6WX-9AVCMW-XD7W2K-6OQHO3
Product ID: 3FU78AV
Hard disk 1
What does it mean?
Thank you in advance.
07-11-2025 04:59 AM
@S1211, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error message you're seeing "Hard Disk 3F0 – Boot Device Not Found" along with the Failure ID: UOF6WX-9AVCMW-XD7W2K-6OQHO3 and Short DST: FAILED result, indicates that your hard drive has likely failed or is failing.
Here's what each part means:
- SMART Check: PASSED: The drive's built-in monitoring system didn't detect imminent failure.
- Short DST (Drive Self Test): FAILED: This test checks the physical integrity of the drive. A failure here usually means the drive is damaged or corrupted.
- Failure ID: This is a unique code generated by HP diagnostics. It can be used by HP Support to identify the specific issue with your hardware.
- Hard Disk 3F0: This BIOS error means the system cannot detect a bootable hard drive — either because the drive is not connected properly, has failed, or the boot configuration is incorrect
What You Can Do:
Basic Troubleshooting
Check BIOS Settings:
- Restart your PC and press F10 repeatedly to enter BIOS.
- Ensure the hard drive is listed under boot devices.
- If not, the drive may be disconnected or dead.
Reset BIOS to Defaults:
- In BIOS, press F9 to load default settings.
- Press F10 to save and exit.
Reseat the Hard Drive (if you're comfortable opening the case):
- Power off the PC and unplug it.
- Open the case and disconnect/reconnect the hard drive cables.
- Restart and check if the drive is detected.
HP PCs - Hard disk 3F0 boot device not found error | HP® Support
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support