• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-25-2020 04:02 AM

HP Recommended
Product: HP Spectre x360 - 15-bl112dx
Operating System: Microsoft Windows 10 (64-bit)

Hi guys currently I saw that there is a bios update in the driver's page for the HP Spectre x360 - 15-bl112dx, exactly F.65 Rev.A, when I run the installation the section for the update is grayed out and cant update, tried to make a recovery USB flash drive and copying the files in a thumb drive but not works, why would hp post that update and not allow to install it.

 

 

bio.PNGbio2.PNG

3 REPLIES 3

‎09-28-2020 04:01 AM - edited ‎09-28-2020 04:54 AM

HP Recommended

@Prademartinez

 

Welcome to the HP Support Community.

 

Please let us know the version of BIOS installed on your Computer.

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No

‎09-29-2020 02:47 PM

HP Recommended

The current bios is F.42 Rev A and I'm trying to download and install F.65 Rev A in the picture provided above 

Was this reply helpful? Yes No

‎09-30-2020 02:38 PM

HP Recommended

The BIOS is up to date on your computer.

 

What you're trying to download is the BIOS Firmware. You can go to the HP Support Assistant pop up for the BIOS Firmware and then go to update.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.