cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
12 5 0 0
Message 1 of 4
91
Flag Post

can't update bios

HP Recommended
HP Spectre x360 - 15-bl112dx
Microsoft Windows 10 (64-bit)

Hi guys currently I saw that there is a bios update in the driver's page for the HP Spectre x360 - 15-bl112dx, exactly F.65 Rev.A, when I run the installation the section for the update is grayed out and cant update, tried to make a recovery USB flash drive and copying the files in a thumb drive but not works, why would hp post that update and not allow to install it.

 

 

bio.PNGbio2.PNG

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
11,777 11,763 649 483
Message 2 of 4
Flag Post
HP Recommended

@Prademartinez

 

Welcome to the HP Support Community.

 

Please let us know the version of BIOS installed on your Computer.

 

Thanks 🙂


I am an HP Employee

Reply
0 Kudos
Highlighted
Author
Level 1
12 5 0 0
Message 3 of 4
Flag Post
HP Recommended

The current bios is F.42 Rev A and I'm trying to download and install F.65 Rev A in the picture provided above 

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
11,777 11,763 649 483
Message 4 of 4
Flag Post
HP Recommended

The BIOS is up to date on your computer.

 

What you're trying to download is the BIOS Firmware. You can go to the HP Support Assistant pop up for the BIOS Firmware and then go to update.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation