cannot get hp 14 to detect bigger hard drive.

[Matthew6]

I have a HP 14 model FQ0017na, am trying to get the laptop to detect the M.2 SDD bigger hard drive that I want to use, but the laptop does not detect the bigger hard drive, when I boot up in windows the hard drive is not listed.

Is the hard drive faulty.

Can you let me know.

Thanks
 

[banhien]

@Matthew6 

Its specs

              https://support.hp.com/au-en/document/c06721585

It has  64 GB eMMC. How did you put bigger M.2 SSD onto it ? Your machine ONLY has single storage in your case it is a 64GB eMMC. It may have M.2 slot but it is not enable.

Regards.

[Paul_Tikkanen]

Hi, @Matthew6 

The SSD I recommended for you in the discussion below should have worked.

Re: Need M.2 SSD for HP 14 laptop - HP Support Community - 8507799

Exactly what model SSD did you install?

If you did and you are trying to view the hard drive in Windows, you need to initialize the drive first.

Initialize new disks | Microsoft Learn

[Matthew6]

Hello,

Thanks for getting back to me, the hard drive I brought was a Crucial P2 NVMe M.2 solid state drive. 500GB.

hope this helps

thanks

[Paul_Tikkanen]

You're very welcome, Matthew.

Unfortunately, you did not heed my very specific advice in that other discussion and bought the wrong type of drive.

NVMe SSD's are not supported in that model series.

You will need to return the drive and get the right kind (SATA).

Western Digital 480GB GREEN SSD M.2 SATA III 6GB/S : Amazon.co.uk: Computers & Accessories

Timetec 512GB SSD 3D NAND TLC SATA III 6Gb/s M.2 2280 NGFF 256TBW Read Speed Up to 550MB/s SLC Cache...

[Matthew6]

Hello Paul,

Thanks for getting back to me, I have checked both links you sent and this is great.

Have one issue with the connection on the hard drive,

Please see photo attached of the connetion I need.

Hope This help

Thanks

[Paul_Tikkanen]

You're very welcome, Matthew.

Every M.2 slot on any HP notebook or desktop PC that I know of, has one key which looks like it would support a NVMe SSD.

SATA SSD's like the two links I posted have two notches.

One of the notches fits into the one key in the M.2 slot and the other notch just doesn't use the contact pins on the other side of the slot.

The SATA SSD will fit and work in the slot just fine.

Normally I would recommend that folks read the service manual for the notebook they want to add a M.2 SSD in, but in the very unusual case with your notebook, the manual indicates that NVMe SSD's are supported.

However, the 14-fq0xxx model series that come with the 64 GB eMMC drives like yours has, only support SATA SSD's in the M.2 slot.

If your notebook had a regular 2.5" drive, it would have supported a NVMe SSD.

Why that is, I do not know.

The only way I found that out was by reading several other posts like yours that have the 14-fq0xxx models with the 64 GB eMMC drives, and they all were perplexed as why the NVMe SSD did not show up anywhere.

That is why I tried to 'head you off at the pass' in that other discussion to prevent you from making the same mistake.

If you buy one of the SATA SSD's I linked, or any other brand M.2 SATA SSD you may want, it is sure to work.