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‎05-12-2023 10:39 PM

HP Recommended
Product: HP ENVY 15.6 inch Laptop PC 15-ep1000 (322X7AV)
Operating System: Microsoft Windows 11

Anyone know how to contact warranty support?  They will not answer the phone line.  Have waited on hold multiple times for 4+ hours and then they hang up.  Trying to fix my warranty for brand new laptop that only lasted a couple of months.  For some reason it was started at the beginning of 2022 and I bought it during the boxing day sales, so 10 months later.  Very frustrating.

Category:
1 REPLY 1

‎05-15-2023 10:56 AM

HP Recommended

Hi @gcumpstone,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing warranty issues with your HP product wherein the warranty expiration date is not correct.

 

Please follow the steps from this document to submit a dispute to validate your warranty. 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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