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HP ENVY 17.3 inch Laptop PC 17-cr0000 (538A1AV)
Microsoft Windows 11

card reader not responding

1 REPLY 1
HP Recommended

This could be a lot of different issues.  What kind of memory cards does it read?  Have you tried the same card in another device to confirm it CAN be read?  How is the card formatted -- what is the filesystem? Have you tried other cards that you know you can read in the same card reader?  Are any error messages being shown?

 

After the card is inserted, go the search area and enter "create and format" -- and select the option when it appears.  That will open the Disk Management window.  Scroll down the window until you see a line for the memory card.  Tell us what it says there.



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