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‎04-20-2025 12:25 AM - last edited on ‎04-21-2025 02:56 PM by Community Manager

HP Recommended
Product: HP OfficeJet Pro 9129e All-in-One Printer

I received an email that this case number [edited] had been resolved and a $272.28 refund was issued.  I have not received this refund.  Was it supposed to be an electronic credit to my checking account or a check?  Can you please check the status of this.  

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1 REPLY 1

‎04-21-2025 03:00 PM

HP Recommended

@sdonahuern, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Upon checking the case details, the refund was successfully processed in March. It would be processed to source account/mode of transaction used. 

Could you please have a check and let us know. 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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