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‎04-30-2022 04:38 AM

HP Recommended

I have a laptop, the model is HP14-CF2502SA, and I would like to upgrade the RAM on it.

I found online that this RAM should fit my laptop: HP 16 GB 2666 MHz DDR4. Do you think the RAM I chose would work on my laptop and is it possible to upgrade the RAM there?

 

Also, the screen on my laptop goes black when I try to use Photoshop: is this an issue related to the RAM or is there another problem?

 

thank you for your help!

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3 REPLIES 3

‎04-30-2022 04:58 AM

HP Recommended

The RAM that is compatible with your laptop is the DDR4 2666MHz memory.

 

You can read more about it here.

 

https://www.mrmemory.co.uk/memory-ram-upgrades/hp/pavilion-notebook/14-cf1502sa

 

As for the photoshop issue, you can use these three resources to fix the challenge.

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-black-screen/m-p/9645088

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

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‎05-03-2022 01:52 AM

HP Recommended

thank you very much for your help!

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‎05-03-2022 01:56 AM

HP Recommended

It's my pleasure. You are welcome

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