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09-05-2022 07:19 AM
Hi i'm James from Italy . I have an Laptop EliteBook 8560P. My HDD hard drive broke and I would like to replace it with an SSD hard drive. With google I found this SSD hard disk (HP SSD S700 2.5 'Sata 250GB / 500GB ) or ( Hewlett Packard 2DP98AA#ABB SSD ) Can you tell me if this SSD hard drive is compatible with my laptop ? You know other inexpensive compatible SSD hard drives . In the new SSd hard disk I would like to install a new clean windows 10 OS, is it possible to do it?
Thank you , and I'm sorry for my english which I translated with google translate.
Solved! Go to Solution.
Accepted Solutions
09-07-2022 11:02 AM - edited 09-07-2022 01:57 PM
Hi, @brex2
You can go directly to W10 by making bootable installation media with the media creation tool from the link below.
Download Windows 10 (microsoft.com)
Make the 64-bit installation media.
Boot from the installation media, and when you get past the 'Install Now' screen you select the version of W10 you previously upgraded to from W7.
Most likely W10 Pro.
Then you will be asked to enter a product key.
Select the 'I don't have a product key' option and W10 will install and automatically activate after you are connected to the internet.
Drivers: HP did not support your notebook for W10.
There is no audio driver, so hopefully the audio will work again after you reinstall W10.
There are no W10 drivers for the Intel/AMD switchable graphics, so hopefully your notebook only has the onboard Intel graphics for which W10 will automatically install a driver.
The SD card reader uses the Windows 8.1 JMicron card reader driver from the support page.
The fingerprint sensor...manually install the W8.1 driver from the link below. The auto install will run but not install the driver.
https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe
There are no fingerprint sensor drivers on your notebook's support page, except for W7 (under the security drivers section).
The 3D Driveguard...Use the W8.1 driver from your notebook's support page.
W10 should install everything else.
09-05-2022 10:35 AM - edited 09-05-2022 10:38 AM
Hello @brex2
(1) You should buy the following SSD:
Samsung Memorie SSD 870 EVO, 500 GB, Fattore di forma 2.5”, Tecnologia Intelligent Turbo Write
https://www.amazon.it/Samsung-Memorie-Tecnologia-Intelligent-Software/dp/B08PC43D78
(2) Clean Windows setup
You need (another computer) to prepare <USB flash drive>
Use the official Microsoft method:
https://www.microsoft.com/en-us/software-download/windows10ISO
After installation is done, download and install HP drivers
https://support.hp.com/us-en/drivers
Good luck
09-07-2022 08:33 AM
For my laptop on the HP support site, there are no drivers for Windows 10, i can find only drivers for windows 7 and windows 8..
What should I do , first install Windows 7 and then upgrade it to windows 10 or have to install only Windows 10 with Windows 7 drivers ?
Thank you so much for the help.
09-07-2022 10:31 AM
Hello @brex2
@brex2 wrote:For my laptop on the HP support site, there are no drivers for Windows 10, i can find only drivers for windows 7 and windows 8..
What should I do , first install Windows 7 and then upgrade it to windows 10 or have to install only Windows 10 with Windows 7 drivers ?
Thank you so much for the help.
You're welcome !
The questions about the installation of the Windows operating system may be answered by the user @Paul_Tikkanen
Kind regards
09-07-2022 11:02 AM - edited 09-07-2022 01:57 PM
Hi, @brex2
You can go directly to W10 by making bootable installation media with the media creation tool from the link below.
Download Windows 10 (microsoft.com)
Make the 64-bit installation media.
Boot from the installation media, and when you get past the 'Install Now' screen you select the version of W10 you previously upgraded to from W7.
Most likely W10 Pro.
Then you will be asked to enter a product key.
Select the 'I don't have a product key' option and W10 will install and automatically activate after you are connected to the internet.
Drivers: HP did not support your notebook for W10.
There is no audio driver, so hopefully the audio will work again after you reinstall W10.
There are no W10 drivers for the Intel/AMD switchable graphics, so hopefully your notebook only has the onboard Intel graphics for which W10 will automatically install a driver.
The SD card reader uses the Windows 8.1 JMicron card reader driver from the support page.
The fingerprint sensor...manually install the W8.1 driver from the link below. The auto install will run but not install the driver.
https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe
There are no fingerprint sensor drivers on your notebook's support page, except for W7 (under the security drivers section).
The 3D Driveguard...Use the W8.1 driver from your notebook's support page.
W10 should install everything else.