change ram stick in HP 14-BS020TU 14" Laptop

[ricardo991]

I am trying to upgrade RAM from 4gb to 8gb but cannot access laptop interior. How does one gaiin access? Tech videos do not relate to this particular model which does not have optical drive.

Please help.

[pbroussard · Accepted solution]

Your service guide- http://h10032.www1.hp.com/ctg/Manual/c05485573.pdf  on page 25 there are teardown procedures listed

[ethancargio]

If you are unable to access the interior of your laptop, it may be because the manufacturer has designed it to be difficult to open. In this case, it may be best to take your laptop to a professional technician who can safely and properly upgrade the RAM for you. However, if you still want to try accessing the interior of your laptop yourself, here are some general steps to follow: Turn off your laptop and unplug it from any power sources. Locate the screws that hold the bottom cover of your laptop in place. These are usually located on the bottom of the laptop and are marked with a small icon that looks like a screw. Remove the screws using a screwdriver. Be careful not to strip the screws or damage the laptop casing. Carefully pry off the bottom cover of the laptop using a plastic opening tool or a credit card. Be gentle and work your way around the edges of the laptop until the cover comes off. Locate the RAM modules. They are usually located near the center of the laptop and are held in place with small metal clips on either side. To remove the RAM module, gently push down on the clips on either side until the module pops up. Carefully remove the module from the slot. To install the new RAM module, align the notch in the module with the notch in the slot and gently push down on the module until it clicks into place. Once the new RAM module is securely in place, replace the bottom cover of the laptop and screw it back into place. Finally, turn on your laptop and check to make sure that the new RAM module is recognized and working properly.