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‎01-02-2025 05:54 PM

HP Recommended

My charger is not working. who can i contact to fix this problem?

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‎01-02-2025 10:06 PM - edited ‎01-02-2025 10:07 PM

HP Recommended

@rachelleann,

 

Welcome to our HP Community forum!

 

Unfortunately, unless your laptop is under warranty, it is unlikely that anything will be done to fix your problem.

 

Meaning, you'll very likely have to purchase a replacement charger yourself.

 

Kind Regards,

 

NonSequitur777


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‎01-03-2025 03:23 AM

HP Recommended

Hi @rachelleann,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4

HP Support

I am an HP Employee.
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