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- charging LED of HP notebook turning RED to White and WHITE t...

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12-05-2018 09:10 AM
charging LED of HP notebook turning RED to White and WHITE to REd automatically .
i m unable to post a video . so i am posting screenshots.
12-06-2018 03:10 PM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I’d love to help!
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- What is the exact model for your computer?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you update the BIOS from the below link and check whether the issue is resolved.
https://support.hp.com/in-en/drivers
If you continue facing the issue, I recommend you follow the below steps.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Let me know how it goes and you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Take care.
Cheers!
The_Fossette
I am an HP Employee
12-08-2018 10:52 AM
It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out,
I'm the Barachiel & I'm at your service.
I'm sending out a Private message with the required information's,
Good Luck. 🙂
Barachiel
I am an HP Employee