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‎07-25-2022 09:39 AM

HP Recommended
Product: HP ENVY 15-ds1000 x360 Convertible Laptop PC (8VP59AV)
Operating System: Microsoft Windows 11

I have an ENVY x360 Convertible 15-ds1xxx. I want to be able to have it plugged in when I'm in the car. I have a car converter charger that I used with my previous laptop (a Dell), but it doesn't seem to work right with this computer.

The computer has a USB-C input with a lightening bolt, as well as the round input where I plug in my regular wall charger. What are my options for plugging in/charging in the car?

TIA,

Jenny

Jenny K
Category:
1 REPLY 1

‎07-29-2022 06:36 AM

HP Recommended

Hi @MrsJennyK

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are charging related queries for your system. Do not worry, we are here to look into it.

 

The specs of your machine are: https://support.hp.com/in-en/product/hp-envy-15-ds1000-x360-convertible-laptop-pc-series/32552501/do... 

 

  1. Charge using USB-C port: The USB-C port on your machine does NOT support Power Delivery.
  2. Using adapter: yes, your machine requires a 65 W AC power adapter therefore you need an adapter with the same Watt out for it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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