code 10 for system firmware in device manager

[vidas1976]

i have code 10 eror for system firmware in device manager

[ub6424]

Hello @vidas1976 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[vidas1976]

Hi,

Thanks for response.

[ub6424 · Accepted solution]

Hello @vidas1976 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update (AMD Processors)

F.11 Rev.A

12.4 MB

Aug 3, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Restart Windows

(6) Run Windows Update again ...

(7) Please report back

[vidas1976]

Hello.

Yes it works. Thank you

[ub6424]

Hello @vidas1976 

---

@vidas1976 wrote:

Hello.

Yes it works. Thank you

---

The pleasure is mine !

Kind regards

[vidas1976]

Hi,

and i have another problem:( Computer lagging at high download speeds

[ub6424]

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@vidas1976 wrote:

Hi,

and i have another problem:( Computer lagging at high download speeds

---

Hello @vidas1976

Please create a new topic and I will help you.