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‎12-02-2018 03:27 AM

HP Recommended
Product: HP Spectre x360 Convertible 13-ae0xx
Operating System: Microsoft Windows 10 (64-bit)

I have the latest hp spectre x360 convertible 8th Gen Core i7 laptop

 

Issue: whenever I turn on the keyboard backlight I can hear a coil whining sound that is very annoying. I think this started when I did a hp update but I am unsure. 
Is there any solution? Is this a hardware or software problem? 

 

Thank you in advance

1 person had the same question
1 REPLY 1

‎12-08-2018 12:40 AM

HP Recommended

Hello @Luka_,

 

Unfortunately, I did notice this behaviour on my previous Spectre x360s, which were basically identical to yours. 

 

This is hardware related therefore I do want to suggest contacting HP:

 

Contact HP Worldwide here.

 

Phone HP Worldwide here.

Check warranty status here.

 

Find an HP Authorized Service Center near you here.

 

Best regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
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