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HP Recommended
compaq presario cq40
Microsoft Windows Vista

touchpad scrolling not working and selecting automatically while moving. 

1 REPLY 1
HP Recommended

@sun7a

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you're facing issues with notebooks touchpad,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

When was the last time it worked fine?

Were there any hardware/software changes? 

Have you tried uninstalling and reinstalling Touchpad drivers?

 

Let's try these steps to resolve the issue: 

 

Uninstall and reinstall Touchpad Drivers:

  1. Click the Start button and type Device Manager in the search box.
  2. In device manager, expand category “Mice and other pointing devices”.
  3. Synaptics Under this category, right click on your
    Touchpad driver and click on Uninstall.
  4. You may be required to confirm the uninstallation. Check the box next to “Delete the driver software for this device” and click OK button.
  5. Restart your PC for the change to take effect. After restarting. Windows will attempt to reinstall the driver.
  6. Do not perform any manual upgrades to the driver until it does automatically

Follow next steps from HP Guided troubleshooterClick Here.

 

Also, perform BIOS Updatehttps://hp.care/2IB53S2.

 

For more information on BIOS Update, refer to this link: https://hp.care/2w2R6uD.

 

If the issue still persists, please perform System Recovery, following steps from the link: https://hp.care/2ErFroB.

 

NOTE: BACK UP YOUR PERSONAL FILES AND DATA BEFORE PERFORMING SYSTEM RECOVERY.

 

Let me know how this goes,

Have a great day 🙂

Cheers 😉

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