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HP Notebook - 15-db0009nl

i need to replace my hdd  m2 sata 250 gb with a ssd 980 NVME SSD but i don't know if  the NVME is compatible with my notebook. i try to intall it but when i boot the pc with usb key  Windows istaller, the HDD nvme is not available ,  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

To the best of my knowledge, only the 15-db0xxx notebooks that come with the Ryzen processors support both SATA and NVMe SSD's.

 

The 15-db0xxx notebooks with the AMD 'E' and 'A' series processors do not.

 

Since your notebook has an 'A' series processor, that is why the NVMe SSD is not showing up for Windows to install on.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

To the best of my knowledge, only the 15-db0xxx notebooks that come with the Ryzen processors support both SATA and NVMe SSD's.

 

The 15-db0xxx notebooks with the AMD 'E' and 'A' series processors do not.

 

Since your notebook has an 'A' series processor, that is why the NVMe SSD is not showing up for Windows to install on.

HP Recommended

Thank you very much for the fast and clear replay.

 

You are a Top Solver.

 

bye bye

 

 

HP Recommended

You're very welcome.

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