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- compatible hub for HP cp0xxx

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12-17-2023 04:01 PM
Apparently the brand new HP laptop I bought is not compatible with ANY HP hubs. I've tried other universal ones, there's something about SS USB 3, USB A, and incompatibility challenges. I have a work Dell and an HP USB C G5 hub, two monitors, a keyboard and mouse. I basically need something that will work with my Dell and with my new HP laptop. I tried a universal kvm switch and a usb c to 3 adaptor, but no dice. Can someone suggest a universal hub that will work with a USB C connection AND a USB A or 3 SS, not sure what this laptop model needs. Thanks in advance.
12-17-2023 07:52 PM
Your machine could be one of the following 190 machines
https://support.hp.com/rs-en/product/product-specs/hp-17.3-inch-laptop-pc-17-cp0000/model/2100371575
For example: HP Laptop 17-cp0700dx
You already know it ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
Definitely your current machine won't work on your dock like the Dell. You can use HP older dock or buy a new HP machine which is compatible wit your HP USB-C G5 dock.
What is your decision ?
Regards.
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